925 Club

• Enrollment of 925 Club membership is limited to designated persons by invitation only and is subject to Regal Hotels International Limited’s final discretion.
• 925 Club membership is valid for 12 months. Applicants must obtain their Company’s endorsement for joining 925 Club membership.
• One company can only enroll one type of membership, either Corporate or Individual membership and shall not change after confirmation.
• Endorsement from existing company and new company is required for individual member if member would like to carry the membership and points to the new company for his/her personal use. Companies have the right to disallow their staff from carrying the membership to another company despite they are individual members.
• Corporate member representative(s) can be changed with company endorsement. Corporate member representative cannot carry the membership or the points to a new company.
• Each Corporate membership must have minimum 1 to maximum 2 representatives for the company. 925 points earned by the Company will be accumulated in one 925 Club membership account. Company can change their representatives by providing written request to Regal Hotels International Limited for approval. If the Corporate membership has no representative, all 925 points will be forfeited.
• Each individual membership has only 1 representative and a Company can enroll unlimited number of individual membership. Each person can enroll one individual membership only. 925 points earned by each member will be accumulated in their own 925 Club account. As soon as the representative leaves the company, the membership will be terminated and the remaining 925 points will be forfeited except the representative enrolled the membership for personal use with the endorsement of the original and new company.
• Corporate membership cannot be transferred to other Company. Individual membership cannot be transferred to other representative.
• The 925 Club member is required to earn at least 100 points within 12 months in order to renew the membership.
• Enrolling in the 925 Club program signifies your acceptance to the full program terms and conditions.
• Regal Hotels International Limited has the right to terminate the 925 Club program or amend, update, add or delete any of the program rules, conditions, benefits, awards or award levels pertaining to the program, in whole or in part, at any time, at its sole discretion, with or without prior notice. Latest version of terms and condition can be viewed at www.regalhotel.com
• Should any dispute arise, the decision of Regal Hotels International Limited shall be final and conclusive.
• If this English version of the terms and conditions does not conform to other language versions, the English version shall prevail.

• The 925 Club membership offers are for registered individual or corporate members only. One membership card will be issued for each individual account. Member presenting the membership card in person can enjoy the membership benefits. A maximum of two membership cards will be issued for each corporate account. The 925 Club corporate membership card will not have imprinted name, the cardholder will be eligible to enjoy the membership benefits and offers.
• The 925 Club membership card is non-transferable. Membership card must be presented before settling the bill to enjoy the offer.
• Offers are not applicable to 10% service charge and beverages consumption. Offers cannot be used on festive days, the eve of festive days and selected dates specified by individual hotels.
• Offers cannot be used in conjunction with any other discount, offer, complimentary valet parking or privileges cards.
• Wedding and annual dinner discount is available for corporate membership staff only and is subject to hotel’s availability. It is applicable to food items on regular priced menu only. It is not applicable to 10% service charge and cannot be used in conjunction with any other offer or discount.
• Luk Fook Jewellery 8% discount is available upon purchase of any diamond, natural fei cui (jadeite), pearl, gemstones or K-gold items (fixed price, special-priced, licensed and Collector Series items and timepieces excluded) and is valid until 31 December 2014. Regal Hotels International Limited and Luk Fook Jewellery have the right to amend or terminate the offer without prior notice.
• All discounts and offers are subject to hotel’s availability and discretion. Regal Hotels International Limited reserves the right to amend or terminate the discounts and offers without prior notice.

• 925 points will be credited to one 925 Club account of any membership type only.
• 925 points will be valid for 12 months from membership effective or renewal date, whichever is later, and will be forfeited on the membership expiry day. Redeemed prizes and bonus points are non-transferable and non-redeemable for cash.
• Individual or Corporate members' bonus points cannot be transferred or combined with other individual or corporate account despite the account is under the same company or mother company.
• 925 points will be counted based on actual paid rate of eligible items only. Points generated from hotel rooms expenses are calculated on a nightly basis.
• To earn 925 points, members must quote their membership number when making reservation. Failure to do so may result in the omission of 925 points. Points will be audited and verified by Regal Hotels International Limited prior credit to the membership account.
• 925 points earned cannot be split with other 925 Club members and are non-transferable.
• In case of missing points, member must raise the retro-claim request to Regal Hotels International Limited within 2 months after bill payment. Retro-claim of missing points will be at the sole discretion of Regal Hotels International Limited and late submission of request will not be entertained.
• To be eligible for 925 points, Chinese or Western banquet bookings must be arranged through Banquet Department. No points will be granted from discounted banquet bills.
• In case of any points dispute, members must report to the hotel within 2 months. Regal Hotels International Limited reserves the right to make the final decision.
• Member must fill in the 925 Club prize redemption form to redeem selected vouchers. Only the authorized representative can submit the redemption request.
• All vouchers to redeem Regal Hotels products or services can be used at designated Regal Hotels in Hong Kong only. Except Regal Hotels cash vouchers which can be used with 925 Club membership discount, if applicable, all Regal Hotels vouchers cannot be used in conjunction with any other offer or discount.
• To redeem Regal Hotels products or services with Regal Hotels vouchers, prior reservation is required and notification must be given to hotel staff that vouchers will be used.
• All Regal Hotels vouchers cannot be redeemed for cash, other product or service. If the redeemed amount is less than the value of Regal Hotels voucher, no change will be provided.
• Please allow 4 to 6 weeks for redemption process and vouchers delivery.
• Regal Hotels cash vouchers cannot be used to settle 10% service charge. The voucher value will be deducted from the original bill before 925 Club discount applies (if any) and cannot earn 925 points. The voucher cannot be used on festive days, the eve of festive days and selected dates specified by restaurants. Please check with the hotel when making reservation.
• The use of Regal Hotels room upgrade or accommodation voucher is subject to hotel’s room availability and final confirmation.
• The use of 55 minutes OM Spa Signature Massage at Regal Airport Hotel or Regal Riverside Hotel voucher is subject to availability.
• All vouchers will not be re-issued if lost, stolen, damaged or expired.
• Regal Hotels International Limited reserves the right to change the rewards list without prior notification.

• MICE group with minimum 10 materialized rooms daily or above and with minimum one full-day meeting package or one gala dinner or one food and beverage event with the number of participants same as or more than the daily rooms on the master bill will be eligible to earn 925 points.
• Government tax (if necessary), service charges, complimentary room, amount settled by vouchers, miscellaneous charges paid by individual guests, contract out and paid out, etc. are not eligible for 925 points.
• Regal MICE vouchers cannot be redeemed for cash and can only be used for subsequent MICE events.
• To be eligible to 925 points, MICE events must be arranged through Sales Department.
• Calculation of 925 points will be based on the event final master bill charges instead of any individual room charges.

• The offers are applicable to rooms bookings made between 2 December 2013 and 15 March 2014 inclusive via www.regalhotel.com and materialized between 15 December 2013 and 15 March 2014 inclusive at any Regal Hotels in Hong Kong. All confirmed bookings before 2 December 2013 will not be counted.
• Only 925 Club members with valid membership are eligible for the offers.
• Spending of room bookings are calculated on a monthly basis and cannot be accumulated to another calendar month. Only paid room rates will be counted in spending for cash voucher offer. Other incidental charges will be excluded.
• All vouchers will be at the value of HK$100. If the remaining balance of spending is over HK$5,000, a HK$50 voucher will be offered.
• All vouchers are applicable in Hong Kong only and valid for 6-12 months. Other terms and conditions printed on the vouchers apply.
• Regal cash voucher is applicable to use for room accommodation, food and beverage dine-in consumption at any designated Regal Hotels in Hong Kong, as well as OM Spa services at Regal Airport Hotel and Regal Riverside Hotel. It is not applicable to settle 10% service charge.
• Voucher redemption form will be sent to eligible 925 Club members in the 3rd week of each month. Members must complete the voucher redemption form and return to Group Sales Department by email redeem@regalhotel.com or fax at 2882 8237 by specified expiry date for voucher redemption.
• Only one type of voucher can be selected per redemption.
• Free in-room internet access can only be used by maximum 2 electronic devices.
• The offers are subject to availability.
• The offers cannot be used in conjunction with any other discount or offer.
• Promotion details are subject to change without prior notice.
• Should any dispute arise, the decision of Regal Hotels International Limited shall be final and conclusive.

This promotion is applicable to 925 Club members with valid membership.

• Offer is applicable to meeting and conference events booked and materialized from 1 October to 31 December 2013 inclusive at Regal Airport Hotel, Regal Hongkong Hotel, Regal Kowloon Hotel, Regal Oriental Hotel or Regal Riverside Hotel only.
• Offer is applicable to MICE group with minimum 15 or above materialized rooms daily and with minimum one full day meeting package or one gala dinner or one food and beverage event with the number of participants same as or more than the daily rooms on the master bill.
• Only 925 Club members with valid membership are eligible for the offer. Members must quote their 925 Club membership number when making a reservation to enjoy the offer.
• Double points and 10% discount are based on total meeting and guest room expenses (excluding service charge, guest’s miscellaneous charges and any non-contractual charges) on room master bill. Double points will be credited to the eligible 925 Club accounts within one month after the promotion ended.
• Complimentary upgrade coffee break to theme break is applicable to the meeting package with a minimum length of 2 days. Only one complimentary upgrade to theme break per event.
• Free usage of LCD projector is limited to one piece per event.
• All function venues, room and catering services are subject to availability and hotel’s confirmation.
• Offer cannot be redeemed for cash, other product or service.
• Offer cannot be used in conjunction with any other offer or discount.
• Offer’s terms and conditions are subject to change without prior notice.
• Should any dispute arise, the decisions of Regal Hotels International Limited shall be final and conclusive.